Review
We agree the eligible records, approved wording, exclusions, reply owner and booking rules before launch.
Service Lead Assist
Turn more quotes into booked jobs
Service Lead Assist helps landscaping firms manage, qualify and respond to existing enquiries through a manually supervised, email-based service.Start with a 14-day pilot. No long contract. No complicated software.
The problem
Good quotes go cold
You paid for the lead, inspected the property and sent the estimate. Then the follow-up stopped. Most owners are too busy running crews to chase every prospect.That means profitable work is left unbooked, even though the customer already showed interest.
How it works
We recover quotes for you
1. Review: We agree the eligible records, approved wording and booking rules.2. Follow up: We prepare and supervise one client-approved email and one reminder through the client’s approved mailbox or CRM.3. Report: We route replies to your team and provide a simple results summary.
What you get
A complete follow-up system
We write the messages, set the timing, connect the workflow and show you what comes back. Your team stays focused on estimates and jobs while every warm prospect gets a professional follow-up.
Message writing
Supervised follow-up
Reply routing
Simple reporting
14-day pilot
$199 to recover lost quotes
We set up the workflow, write your messages, connect it to your current process and run it for 14 days.If it works, continue for $299 per month. If not, stop. No long contract.
Built for
US lawn care and landscaping teams
Best for owner-led businesses already sending five or more estimates each week and losing time to manual follow-up.This is not lead generation. We help convert the quotes you already have.
© 2026 Service Lead Assist.We help US lawn care and landscaping businesses follow up on estimates. We are not a lead generation company and do not guarantee sales.
Done-for-you follow-up for landscaping firms
Turn existing enquiries into real conversations.
Service Lead Assist helps US landscaping firms qualify and respond to missed enquiries and older estimates using approved email scripts, clear booking rules and a simple results report. Every campaign is manually supervised.
No guaranteed leads, revenue or booked jobs. No recurring billing without a separate opt-in.
UK operatedServing US landscaping businesses remotely
Human supervisedNo unapproved automatic customer outreach
Built around your processYour mailbox, CRM and booking rules
How it works
Simple enough to control. Useful enough to matter.
The pilot focuses on the warm opportunities already sitting inside your business. It does not generate new leads and it does not replace your sales team.
Follow up
We prepare and manually supervise one client-approved email and one reminder through your approved mailbox or CRM.
Report
Replies are routed to your team. You receive a concise summary of responses, opt-outs and next actions.
14-day Quote Recovery Pilot
A focused test before any monthly commitment.
We confirm fit first. The pilot starts only after the scope, customer-data controls and approved messaging are documented.
One-time pilot
$199one-time
Fourteen calendar days from the agreed campaign start date.
- Up to 50 eligible records supplied by your business
- One initial email and one reminder
- Approved scripts, exclusions and reply routing
- Campaign supervision and a results summary
- No payment is taken with the application
After the pilot
$299per month
Continue only if the service is useful and you actively accept a separate monthly agreement and checkout.
- Recurring billing never starts from the pilot automatically
- Cancel before the next renewal to stop future charges
- Scope and volume confirmed in writing
The monthly service is private during validation and is offered only after a successful fit review.
Who it is for
Best for established teams with an enquiry process already in place.
A strong fit
- Landscaping or lawn care firms serving a defined US market
- A business mailbox or CRM that can be used with permission
- Older estimates or missed enquiries worth reviewing
- A named person who can approve copy and handle replies
Not a fit
- Businesses seeking purchased leads or guaranteed bookings
- Campaigns using scraped homeowner lists
- Unapproved SMS or automated outreach
- Sending that hides the contractor's identity or lacks an opt-out
A Service Lead Assist product
Explore ScopeSproutPrefer to run follow-up yourself?
ScopeSprout is the lower-cost self-service option for contractors who want to process their own enquiries. Start with the free pilot, then continue for $19 per month by invitation.
Apply for the pilot
Tell us where follow-up is getting stuck.
Wilson reviews every application personally. If there is a sensible fit, you will receive a short 5-point audit and the next-step options.
No payment is taken and no subscription begins when you apply.Clear terms. Controlled data. No hidden subscription.
Privacy Notice
Effective 28 July 2026
Who we are. Service Lead Assist is operated by Wilson Mboya, trading as Service Lead Assist. Wilson Mboya is the controller for website enquiries, client administration and Service Lead Assist marketing records. When a client supplies customer records for an approved campaign, the client is normally the controller and Service Lead Assist acts as processor under the Data Processing Agreement.
Contact
[email protected]
Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom
[email protected]
Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom
Information we collect
- Application details such as your name, work email, company, website, service area and the information you choose to provide.
- Client administration, agreement, billing, support and campaign records.
- Limited business contact information obtained from public business sources for carefully targeted business-to-business outreach.
- Customer records supplied by a client for an agreed campaign, limited to the fields needed for that campaign.
- Technical and security information needed to operate and protect the website and connected services.
Why we use it and our lawful bases
- To answer applications and take steps requested before a contract: contract steps and legitimate interests.
- To provide, secure and improve an agreed service: contract and legitimate interests.
- To maintain accounts, resolve disputes and meet legal duties: legal obligation and legitimate interests.
- For proportionate business-to-business marketing to eligible corporate contacts: legitimate interests. You can object at any time.
- To process a client's customer records only on the client's documented instructions: the basis is determined by the client as controller.
Sharing and international processing
We use service providers for website hosting and forms, business email and files, payments, scheduling, security and client-approved CRM or mailbox access. These providers process information only for the relevant service. Information may be processed in the United Kingdom, the United States or other countries. Where UK data-protection rules require safeguards for a transfer, we use an applicable adequacy decision, contractual safeguards or another permitted mechanism.
Retention
- Applications that do not progress: normally up to 12 months.
- Client contracts, invoices and core service records: normally six years after the relationship ends where needed for tax, contract or dispute records.
- Client-supplied campaign data: during the campaign and normally deleted or returned within 30 days after it ends, unless the signed agreement requires a shorter period or retention is legally required.
- Security logs and routine backups: normally up to 90 days.
- Suppression records: a minimal record may be kept as long as needed to make sure an opt-out or objection is respected.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to our use of your information, and to receive certain information in a portable format. You have an absolute right to object to direct marketing. Contact us using the details above. You can also complain to the UK Information Commissioner's Office at ico.org.uk.
Cookies
The current launch site does not intentionally add advertising or behavioural analytics cookies. The hosting and security services may use strictly necessary technology to deliver and protect the site. This notice will be updated before any non-essential analytics or advertising technology is introduced.
Terms of Service
Effective 28 July 2026
These website terms apply to business users. Service Lead Assist is operated by Wilson Mboya, trading as Service Lead Assist.
Website and applications
The website provides general information and an application route. Submitting an application does not create a contract, reserve capacity, authorise outreach or trigger a payment. We may accept or decline an application after reviewing fit, data controls and capacity.
What the service is
Service Lead Assist provides manually supervised, email-based enquiry and quote follow-up support for approved business clients. The exact scope is stated in the signed order or Client Service Agreement. Service Lead Assist is not a lead-generation service and does not guarantee enquiries, replies, revenue, appointments or booked jobs.
Client responsibilities
- Supply accurate information and only records the client is entitled to use.
- Approve the message wording, exclusions, sending route and booking rules before launch.
- Provide lawful access through an approved CRM or delegated mailbox. Shared passwords must not be sent.
- Handle service delivery, estimates, appointments and customer commitments.
- Tell Service Lead Assist promptly about opt-outs, complaints, security concerns or inaccurate records.
Payments and recurring service
The current 14-day pilot is US$199 as a one-time payment after fit is confirmed and the agreement is accepted. A US$299 monthly service may be offered separately. The pilot never converts automatically. Monthly billing starts only after the client actively accepts a separate subscription checkout and written scope.
Cancellation and refunds
- The pilot can be cancelled for a full refund before setup or campaign-preparation work begins.
- Once setup or campaign-preparation work begins, the one-time pilot fee is normally non-refundable because time and capacity have been allocated. This does not affect a refund that is required by law or expressly agreed in writing.
- If Service Lead Assist cannot provide a material part of the paid pilot, it will provide an appropriate full or proportionate refund for the undelivered part.
- A monthly client may cancel before the next renewal to stop future billing. Part-used billing periods are not normally refunded unless required by law or agreed in writing.
Acceptable use and intellectual property
You must not use the service for unlawful, deceptive or unsolicited consumer campaigns. Each party keeps its existing materials and grants only the permission needed to deliver the agreed service.
Liability and governing law
Nothing excludes liability that cannot legally be excluded. Subject to that, neither party is liable for indirect or consequential loss. Any service-specific liability limit appears in the signed Client Service Agreement. These website terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, subject to any mandatory law that applies.
Business Information
Service Lead Assist is operated by Wilson Mboya, trading as Service Lead Assist.
Business correspondence address: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom.
[email protected]
14-Day Pilot Terms
Standard validation scope
- Price: US$199 one-time, payable only after fit confirmation and acceptance of the agreement.
- Duration: 14 calendar days from the agreed campaign start date, not automatically from the application or payment date.
- Volume: up to 50 eligible records supplied or approved by the client.
- Touch pattern: one initial client-approved email and one reminder.
- Sending route: the client's approved CRM or delegated mailbox. Homeowner outreach is not sent from the Service Lead Assist domain.
- Controls: agreed exclusions, suppression screening, reply routing, approved booking rules and manual supervision.
- Reporting: a concise summary of sent messages, delivery failures, replies, opt-outs, objections and opportunities requiring client action.
- Outcome: no result is guaranteed. The pilot measures process and response signals.
- Continuation: any US$299 monthly service requires separate written acceptance and a separate subscription checkout.
Client Service Agreement, Standard Form
Used with a client-specific order form
This standard form becomes binding only when the client-specific order form is completed and accepted by both parties.
1. Parties and order form
Service Lead Assist is operated by Wilson Mboya, trading as Service Lead Assist. The client is the business named in the order form. The order form records the services, fee, start date, authorised contacts, approved systems and any special terms.
2. Services and change control
Service Lead Assist will provide the documented scope with reasonable care and skill. Any material change to volume, channel, audience, timing or responsibility must be agreed in writing. Service Lead Assist may pause work where instructions, approvals, access, payment or lawful-basis information are missing.
3. Approvals and authority
The client approves the records, scripts, exclusions, sender identity, reply route and booking rules. Service Lead Assist will not make binding promises to the client's customers or send client replies outside the authority recorded in writing.
4. Fees, term and cancellation
Fees and billing dates are set out in the order form. The pilot cancellation and refund wording appears in the Pilot Terms. A monthly service continues for successive monthly periods until cancelled before the next renewal. Ending the agreement does not remove amounts already due.
5. Confidentiality and security
Each party will protect the other party's confidential information and use it only for the agreement. Access will be limited to what is needed. The client must use delegated access or another approved method and must not send shared passwords by email or chat.
6. Data protection
Each party will comply with applicable data-protection and electronic-marketing rules for its role. Where Service Lead Assist processes customer records for the client, the Data Processing Agreement below applies. The client remains responsible for its lawful basis, source records, notices, approved audience and customer-facing obligations.
7. Intellectual property
Each party keeps its existing intellectual property. On full payment, the client may use client-specific deliverables internally for its business. Service Lead Assist keeps its general templates, methods, systems and know-how, excluding the client's confidential information and data.
8. Warranties and outcomes
Service Lead Assist will perform the agreed work with reasonable care and skill. Results depend on the client's data, offer, market, timing and follow-through. No number of replies, appointments, sales, revenue or booked jobs is promised.
9. Liability
Nothing limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot legally be limited. Subject to that, neither party is liable for indirect or consequential loss. Service Lead Assist's aggregate liability arising from a service period will not exceed the fees paid for that service period, except where a different limit is written in the order form.
10. General
The signed agreement and order form are the entire agreement for the service. English law applies and the courts of England and Wales have jurisdiction, subject to mandatory law.
Data Processing Agreement, Standard Form
Applies where Service Lead Assist processes customer records for a client
1. Roles and instructions
The client is controller and Service Lead Assist is processor for the client-supplied records described in the order form. Service Lead Assist will process those records only on documented instructions, including the approved campaign, response handling, reporting, security, return and deletion instructions, unless law requires otherwise.
2. Processing details
- Subject and duration: the agreed enquiry or quote follow-up campaign and the short closeout period stated in the order form.
- Nature and purpose: preparing approved email follow-up, supervising sending through the client's approved system, routing replies, recording suppression events and reporting results.
- People: the client's business prospects or customers included in the approved records.
- Data: normally name, business-relevant contact details, enquiry or quote details, dates, status, reply and suppression information. Special-category or criminal-offence data must not be supplied.
3. Confidentiality and security
Service Lead Assist will limit access to authorised people under confidentiality duties and use proportionate technical and organisational measures, including least-privilege access, strong authentication, secure business systems, data minimisation, suppression screening and deletion controls.
4. Subprocessors and transfers
The client gives general authorisation for providers needed for business email and files, hosting, payments, scheduling, security and any client-approved CRM or mailbox route. Service Lead Assist remains responsible for appropriate processor terms and will give reasonable notice of a material new subprocessor where required. Any restricted international transfer will use a permitted transfer mechanism.
5. Assistance and incidents
Taking account of the processing, Service Lead Assist will provide reasonable assistance with data-subject requests, security, impact assessments and regulator enquiries. It will notify the client without undue delay after becoming aware of a personal-data breach affecting the processed records and will provide available information needed for the client's assessment.
6. Return, deletion and evidence
At the client's choice, Service Lead Assist will return or delete processed records, normally within 30 days. Protected backups are normally overwritten within 90 days. Reasonable compliance evidence will be available subject to confidentiality and security controls.
7. Controller obligations
The client confirms that its instructions and supplied records are lawful, accurate, limited to what is needed and covered by appropriate notices and rights handling. The client is responsible for the lawful basis for customer outreach and for approving the sender identity, content, audience, suppression rules and channel.